It is pretty easy to recognize the uncomfortable feeling when walking into a dark, unknown building. But even a brightly lit building can give off a terrible impression if trash is overflowing, carpets and furniture are unkempt and dust and cobwebs are present. We do feel this appearance creates a sense of neglect, which, in turn, makes us question the level of service to expect of the establishment. A dirty office is more than just an eye sore, it speaks volumes of the person or people responsible.
In commercial cleaning we have seen all sorts of problems that result from the lack of janitorial and maintenance care. Instead of sharing the benefits of a clean office, we are going to talk about the problems with a dirty one.
First Appearances
Without the support of commercial cleaning service providers, professionalism can suffer. Like in our opening scenario, the visitor has an uncomfortable feeling based on the sensory experience they have. Visually, they see clutter, dirt and lack of care. Most people will interpret that to mean they will also be treated with lack of care. At its worse, this first appearance can cause a client to not do business, or not continue business with you.
Take for example auto mechanic shops. They are notorious for less than sanitary waiting rooms, yet they want to attract female customers and make them feel welcome. Some shops have seen the correlation between a clean, well kept waiting areas and bathrooms and the increase in female clients who choose to do business with them. Source: How to Attract More Women to Your Auto Repair Shop.
Health
Commercial cleaning companies understand that clean and well maintained work environments are healthier. Failure to properly clean a workspace can become a serious safety concern, including not just illness but also injury. Damaged equipment, furniture or property can present a tripping or laceration hazard.
Dust and dirt can include allergens and irritants, causing respiratory issues. Unsanitary areas can attract insects and pests which can carry disease and bacteria. And, reducing the spread of viruses and bacteria that cause illness is not just important for safety, but also productivity.
Forbes magazine reports sickness costing employers hundreds of billions of dollars annually. So cleanliness is actually a matter of bottom line costs when it effects an employee’s ability to produce at a high level due to sickness.
“$227 billion is from “lost productivity” from employee absenteeism due to illness or what researchers called “presenteeism,” when employees report to work but illness keeps them from performing at their best.” Source: Forbes.
Wellbeing
Other than physical health, a dirty workspace can have a negative impact on an employee’s mental health or wellbeing. Clutter creates a feeling of overwhelm and slows productivity. Additionally, people will typically treat a space with the perceived accepted norm. For example, if an employee is asked to bring a tool back to a clearly marked place, they will likely return it correctly. However, if it is unclear, or if tools are strewn about, the employee will likely follow suit.
In commercial cleaning we see this all the time, in all types of industries and properties. Imagine the scenario when there is a full trash can, overflowing with garbage. Do you think the employee will still throw the trash on top or take the time to locate trash bags, replace it, and take the trash to the outdoor dumpster? Unless that behavior is built into the overall culture where it is easy to do such a thing, it won’t happen.
Regularly scheduled commercial cleaning services help improve the overall appearance, health and wellbeing of not only the property and its components, but also the human capital- those real life employees who deserve a clean, safe, healthy workspace.
Denver based AAA Building Maintenance uses highly trained employees and chemicals specifically formulated for the specialized task at hand. Whether temporary construction cleaning, ongoing commercial cleaning services, or maintenance support, we are here to help property owners and managers obtain and maintain a level of cleanliness they desire. Call us today to schedule your free building audit and quote for your specific needs at 303-716-2802.